DELIVERY
We use Hermes to deliver our gifts and will provide a tracking number for every order as soon as it's been sent. Standard delivery is available in the UK for £2.50. This takes 2-4 days from the day it was sent.
As each box is handmade to order, they are usually sent to the very next day from your order being placed. If you order before 6pm (Monday-Sunday) we can send your order the same day!
SENDING GIFTS TO MULTIPLE ADDRESSES?
If you're looking to send gifts to different addresses, these will each have to be purchased in separate transactions. Alternatively, you can also place orders with us through dropping us a message on Facebook or Instagram and we will always be happy to help you. Placing orders with us through Facebook or Instagram is entirely safe and you can still pay securely though PayPal.
WANT TO ADD A MESSAGE TO YOUR GIFT?
Before placing your order, you can view your gift in your cart. From here, there's a box at the bottom of the page that says notes or instructions (optional). You can add your message to this box and place your order. We'll add your message the card included in your gift. Alternatively, you can send your message that you'd like to add along with your name and order number in the subject box through the CONTACT page above.
QUESTIONS OR FEEDBACK?
If you have any questions or would like to give us some feedback, please feel free to contact us and we'll get back to you as soon as we can!
JUST FANCY A CHAT?
You can find us on Facebook and Instagram @thelavenderletterbox
We'll always be here for you!